Generative AI for the Public Sector: Fundamentals, Ethics, and Compliance
Scheduled sessions
Strategic AI for Public Administration: Cut through the hype and understand exactly what Generative AI can (and cannot) do for public institutions. This is a strategy and policy-focused bootcamp, requiring zero coding experience.
Boost Efficiency Safely: Discover practical use cases for automating bureaucratic workflows, summarizing dense legal texts, and drafting official communications securely.
Compliance & EU AI Act: Navigate the complex landscape of data sovereignty, citizen privacy (GDPR), and the strict requirements of the new European AI Act.
Practical Prompting: Learn how to interact with Large Language Models (LLMs) effectively and securely through hands-on prompt engineering exercises.
Who it’s for: Public Sector Directors, Department Managers, IT Strategists, and Data Protection Officers (DPOs) responsible for digital transformation and compliance.
Skills You Will Learn
Curriculum
Demystifying Generative AI
- What are Large Language Models (LLMs)? How do they actually work?
- Capabilities vs. Limitations: Understanding context windows and hallucinations
- Open-source vs. Closed-source models: Strategic implications for government entities
High-Impact Use Cases in Public Administration
- Drafting and reviewing official documents and citizen responses
- Summarizing complex legislation, reports, and meeting transcripts
- Breaking down language barriers: Translation and accessibility in public services
- Case studies: Successful AI adoptions in European public sectors
Ethics, Privacy, and the EU AI Act
- Data Sovereignty: Ensuring citizen data never leaks to public models
- Understanding the EU AI Act: Risk tiers (Unacceptable, High, Limited, Minimal)
- Mitigating algorithmic bias and ensuring decision transparency
- Drafting an internal Acceptable Use Policy (AUP) for AI tools
Practical Prompt Engineering (Hands-on)
- The anatomy of a perfect prompt: Context, Persona, Task, and Format
- Advanced techniques: Few-shot prompting and Chain-of-Thought for complex logic
- Red-teaming basics: How to recognize and prevent prompt injection or inappropriate outputs
- Lab: Drafting policy summaries and official responses using a secure AI environment
Course Day Structure
- Part 1: GenAI Fundamentals: 09:00–10:30
- Break: 10:30–10:45
- Part 2: Public Sector Use Cases: 10:45–12:15
- Lunch break: 12:15–13:15
- Part 3: Compliance & EU AI Act: 13:15–15:15
- Break: 15:15–15:30
- Part 4: Prompt Engineering Lab: 15:30–17:30